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Till FY20 retail sales showed promising sales, growing at a CAGR of 25 per cent (FY09-20) and 30 per cent (FY18-20) for same number of companies. With arrival of COVID-19  pandemic at global scene, India became most vulnerable being second most populated nation. The enforced lockdowns impacted brick & mortar retail but boosted online retail, resulting  in a net10 per cent y-o-y sale drop in FY21.

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